Because your employer cares, Southland Benefit Solutions is proud to offer first-rate dental coverage to you and your family.
We understand that any form of health insurance can be confusing and frustrating. But with Southland Benefit Solutions’ specialized and highly trained LIVE customer service representatives, your questions and concerns are answered in a 15 second or less wait time and this is while servicing over 10,000 calls a month. With NO integrated voice response system, we have raised the bar on One-On-One customer service. No more waiting...just action.
We also realize that waiting for your claims to be paid can make a huge difference. So, we are proud to report that with over 37,000 claims processed monthly, we excel in over 97.5% of all claims being paid within 10 days of receipt as well as 99% procedural accuracy. We don’t like to wait either. Also, we are committed to offering you competitive service with value-added pricing to ensure you get the care you need at the lowest price.
With over 250,000 lives covered, we take pride in covering employees of the Alabama Public Education Employees’ Health Insurance Plan (PEEHIP), the Alabama State Employees’ Insurance Board (SEIB) and the Local Governments Health Insurance Plan (LGHIP). Our combination of growth, pricing, customer support and value added services is what makes Southland Benefit Solutions a leader in the insurance industry.